![]() ![]() ![]() If you would like further information regarding products, pricing, delivery options or. Log in to your account Now click on one of the listed games that you want to refund. Blizzard will also institute a new policy of accepting returns within 14 days of purchase for players under level 20. Refunds will be issued within 30 days of cancellation of your order. I n a posting on the Korean version of, Blizzard revealed a program allowing players who are less than level 40 to apply for a refund from June 25th to July 3rd. FTC even went to far as to raid Blizzard’s Seoul office to secure documents and other evidence related to their investigation. Checking the playtime of the game If you’re unsure how long it has been since you purchased the game on Steam, follow these steps to figure it out: Click on your username at the top-right corner of the Steam window. Buy digital games, in-game items, balance and more for all of your favorite Blizzard and Activision franchises, including World of Warcraft, Overwatch, Diablo, Hearthstone, Starcraft, Heroes of the Storm, Call of Duty, and Crash Bandicoot. Check the time written under Play Time on the right. is your one stop shop into the world of Blizzard and Activision. As it turns out, South Korea’s consumer protection laws guarantee refunds if there’s an issue with a product or service that’s not the fault of the consumer. Scroll through the list of games and left-click on the game you want to refund. The decision to offer up refunds came several weeks after South Korea’s Fair Trade Commission launched an investigation into Blizzard’s business practices after receiving multiple complaints regarding customers who weren’t given refunds after experiencing server connectivity issues. It looks like saying “I’m sorry” wasn’t enough to keep Blizzard out of trouble in South Korea, as the company is now offering Korean players of Diablo III a full refund to compensate for any issues they may have had trying to play the game at launch. Please note that business days do not include weekends and public holidays. Refunds usually take 3-10 working days to fully complete. At the top right of the page, next to your BattleTag, click Support. ![]() Blizzard reacts to South Korean government’s investigation. Once an order shows as Refunded in your order history, the money is always returned to the original payment method, and Blizzard Customer Support cannot speed up the return of funds. Open the Blizzard website and log into your account, if you are not already signed in. ![]()
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